Have just sent the following note to Sydney Buses…
I know you get lots of complaints. Previously I’ve complained about drivers who fail to stop. But today, I’d like to pass on a compliment about the driver of the 393 route, bus 4873 which just brought me home from Railway Square. He greeted everyone with a smile and a “how are you”, and as people got off he wished them well. You could “feel” the impact it had on passengers to be welcomed on a bus. So, a big thumbs up to the driver, and I hope he does well and continues to maintain his positive energy.
Hoping you might encounter this driver on your next Sydney bus trip
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The compliments must be few and far between. Even though I didn’t ask for a reply, I received the following…
Dear James,
Thank you for offering a compliment. Your email has been forwarded to State Transit Authority.
Your case reference number is: 6253179
Thank you for providing feedback to Transport for NSW.
Regards,
Vicki